Kate Zabriskie's Articles

Kate Zabriskie is founder of Business Training Works, Inc., a company that specializes in  down-to-earth soft skills training in the workplace.  They specialize in helping others develop the skills they need to be successful.  Their services includes: business etiquette, interpersonal communication skills, business writing, presentation skills, customer service, negotiation, time management, and other essentials. The company’s clients include Microsoft, Georgetown University, Schering Plough, the USDA and Bank One. For more information, call 301-934-3250.

Calming “Customonsters” and Other High-Maintenance Clients

Office Gift Giving: What’s on Your List?

Overcoming Overwork and Over-commitment at the Office

Voicemail Etiquette 101: Tips for Managing Your Messages