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Ross Shafer's Articles

Ross Shafer is a six-time Emmy Award-winning comedian and writer who also hosted the game shows “Love Me, Love Me Not” and “The Match Game.” Ross also hosted “The Late Show.” He is now a consultant, author and speaker who specializes in customer service, training and sales. With his background in television production, Ross wrote and produced a dozen hit HR training films. Alongside his latest book, "The Customer Shouts Back – 10 Things You Must Know If You Want Their Lifetime Loyalty," Ross founded the Customer Empathy Institute™.



Are You Relevant …To Women?

Are You Still Relevant? Become a Trusted Advisor

How Have Your Customers Changed In The Last Five Years?

The Secret of Repeat Business: People Who Love You

Your Expertise Is About To Expire






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