Dr. Andrew Edelman's Articles

Dr. Andrew Edelman has more than 20 years of experience in conflict management, crisis prevention and juvenile justice. He has helped universities, government and business organizations such as AT&T, Johnson & Johnson and the United Way. A certified law enforcement officer, Dr. Edelman serves as a consultant with the National Association for Bank Security. He is a graduate of Carnegie-Mellon University and has a Master’s degree from the University of Southern California.

Avoiding Common Managerial Communication Pitfalls

Clients for Life: How to Create Win-Win Partnerships with Customers

Congratulations! You’re Fired!

Does Your Company Culture Drive Away Your Best Workers?

When Words Fail: Preparing Your Employees for a Crisis