Plan Your Way to Success
and Increase Sales
By Donna L. Cohen
If you are like many salespeople you hit the ground
running without doing much planning or having clear objectives for the
next quarter much less the next twelve months.
However, successful salespeople get organized by setting aside
time to focus on their goals and establish clear objectives. Strategic
planning based on setting goals is not a complicated process and it
doesn’t necessarily need to take a lot of time.
However, in order to be organized, it’s important to start
with clarity around what you want to accomplish.
Steven Covey refers to this approach as “Beginning with the
end in mind.”
Many salespeople like to fly by the seat of their
pants or “wing it” because they are uncomfortable with details and
specifics. They are typically “big picture” focused thinkers,
liking concepts and ideas, creating a vision, and setting strategy.
While big picture thinking can set the goal, its achievement is in the
details. Details are where the rubber meets the road: they separate
action from words! Actually, being successful as a salesperson
requires a strategic (big picture) perspective as well as the ability
to manage the details. It’s important to create a vision for
yourself. In addition, it’s essential to create a specific and
realistic plan to accomplish your objectives. By being specific with
account and territory planning, for example, you will able to identify
the resources required and pinpoint potential difficulties before they
become insurmountable problems. Proactive planning demonstrates your
ability to plan what you need in terms of time, money and resources to
accomplish your objectives, versus simply running your territory in
“reactive” mode. This is the foundation for being successful in
sales. If you’ve been in
sales any length of time you’ve probably heard the saying:
“Plan your work and work your plan.”
Clients often ask: “How do you
prioritize, when it feels as though there’s 48 hours worth of work
to do in 24?” Or they say: “I’m so overwhelmed I don’t know
where to start.” When you have a clear focus and specific goals, the
rest is easy.
Once
you’ve determined overall objectives, determine specifically what
you want (personally and professionally) and create a plan that will
help you determine the outcome you desire –i.e.
increase sales by 10% over last year including adding 10 new
accounts.
One
way to ensure completion of specific goals is to have clarity about
what you want to accomplish. For
achieving specific sales revenues, for example, once you have
established a specific number, back into that number, to determine the
specific behaviors and activities needed to accomplish the goal by
your team (or you.) Create a plan and then work the plan. The
following is an example of a plan to increase sales.
Major Action Steps,
January to December:
Reduce time to service small accounts.
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| Identify all customers not
purchasing $5000 per month |
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| Determine sales potential of each target customer |
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| If potential is less than
$5000, transfer to Inside sales |
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| Inform customer and schedule call from Inside sales |
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| If potential is $5000+,
develop account plan |
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| Implement program |
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| Evaluate & report
results |
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| Increase minimum calls to 10 per
day |
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| Analyze work methods of other high producing sales reps |
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| Discuss lead disbursement with
Manager |
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| Determine most effective territory approach/strategy |
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| Evaluate & report
results |
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Typically,
salespeople fail to reach goals for one of two reasons:
1.
They don’t start each day with a clear mental picture of what they
will look like when they have reached their goal. Without that clear
intention, they forget why they’re doing what they doing, and lose
their passion and drive to succeed.
2.
They don’t have a detailed plan for reaching their goal and get
easily distracted by prospects and clients making unreasonable demands
that are unrelated to making sales.
Salespeople
establish goals to help them to grow and flourish.
Without
detailed plans it is easy to get derailed. Plan your specific sales
activities on a quarterly, monthly, weekly and daily basis and review
your results on an on-going basis.
Sales goals can range from
establishing targets for customer acquisition to boosting revenues. Once
you know where you want to end up (i.e. begin with the end in mind) it
will make your goal attainment that much easier.
An
important factor for true success in getting organized for success as
a salesperson is a goal-setting program which aligns your personal
goals with the company’s or business goals. If you have clarity
about why you want to accomplish specific goals, then you have a
“buy-in” and have a willingness to do whatever it takes to get
there.
Goals based on what someone else wants you to achieve will
typically remain unachieved. We all are motivated by our own reasons,
not anyone else’s.
When
you break down your tasks to distinct activities you start to
understand which specific activities will help you to achieve and even
exceed your goals. Goal setting keeps you focused on the important
stuff. It provides foundation by which to measure progress. It
prioritizes the “to do” items on your list and simplifies time
management challenges. The ability to set goals and map their
achievement transforms an average entrepreneur into a great
entrepreneur, and a great entrepreneur into an outstanding one. Goals
serve as a foundation to show you how far you have to go, and they
also define the milestones you pass on the way to accomplishing your
vision. If you set goals for monthly sales, gross profit, and track
each one monthly, you will know where you’ve been, where you are,
and how far you have to go. Goals make your overall vision attainable.
You won’t achieve your goals in a single step, but many small steps
will lead to one giant leap.
Oprah Winfrey has said that luck is preparation meeting
opportunity. How prepared are you to fulfill your dreams? Define your
success and make it happen!
Read other articles and learn more about
Donna L. Cohen.
[This article is available at no-cost, on a non-exclusive basis.
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